Terms and Conditions

General terms and conditions of sale and use of onRuntime Studio services

Last updated: 2/15/2025

Article 1 - Scope

These general terms and conditions apply to:

  • The use of all our services and projects
  • All sales of services provided by onRuntime Studio
  • All hosting services and associated subscriptions

onRuntime Studio is a French non-profit association (loi 1901). You can find all our legal information on our dedicated page.

Article 2 - Services offered

onRuntime Studio offers the following services:

  • Web and mobile development
  • UI/UX design
  • Technology consulting
  • Cloud and infrastructure solutions
  • Training and technical support
  • Website hosting and maintenance

Services are detailed in quotes or commercial proposals specific to each project.

Article 3 - Contract formation

3.1 Quote

Any service is subject to a detailed quote, valid for 30 days from its date of issue, unless otherwise stated.

3.2 Order

The order is considered final after:

  • Written acceptance of the quote by the client
  • Payment of the required deposit
  • Signature of specific terms and conditions where applicable

Article 4 - Pricing and payment

4.1 Pricing

Prices are quoted in euros excluding taxes. The applicable VAT is that in effect on the date of invoicing.

4.2 Payment terms

4.2.1 One-time services

Unless otherwise specified, payments are made according to the following schedule:

  • 30% upon order
  • 40% at project start
  • 30% upon delivery

4.2.2 Hosting services

Hosting services are subject to a monthly subscription:

  • Monthly billing
  • Payment at the beginning of the period
  • Commitment according to the specific terms of the service

4.3 Late payment

Any late payment will result in the application of late payment penalties at three times the legal interest rate, as well as a flat-rate compensation of €40 for recovery costs.

Article 5 - Use of services

5.1 Terms of use

The use of our services implies full and complete acceptance of these general terms and conditions.

5.2 User obligations

The user agrees to:

  • Use the services in accordance with their intended purpose
  • Not attempt to compromise their security
  • Respect the rights of third parties
  • Not use the services for illegal purposes

5.3 Availability

We strive to ensure the availability of our hosting services 24/7, but cannot guarantee it. Maintenance interruptions may occur and will, where possible, be notified in advance.

Article 6 - Intellectual property

6.1 Copyright

Unless explicitly stated otherwise, all elements composing our services (texts, images, code, etc.) remain our exclusive property.

6.2 Usage license

After full payment, the client receives a non-exclusive license to use the code and creations produced, according to the terms agreed in the quote.

6.3 Source code

Source code developed specifically for the client is delivered after full payment, unless otherwise stated in the quote.

Article 7 - Hosting and maintenance

7.1 Hosting services

Hosting services include:

  • Hosting of the website or application
  • Basic technical maintenance
  • Regular backups
  • Service monitoring

7.2 Commitment

Subscription to hosting services may be subject to a minimum commitment period, specified in the specific terms of the service.

7.3 Termination

Termination of hosting services must be notified with one month's notice before the end of the current period.

Article 8 - Training

8.1 Program

Training courses are subject to a detailed program and a specific agreement.

8.2 Cancellation

Any cancellation must be notified at least 15 days before the start of the training. Failing this, the training will be invoiced in full.

Article 9 - Liability

9.1 Limitation of liability

Our liability is limited to the amount of services paid by the client.

9.2 Force majeure

We cannot be held liable in case of force majeure according to the criteria established by French case law.

9.3 Data

The client is solely responsible for the data they use in connection with our services. We cannot be held liable for their loss or alteration.

Article 10 - Confidentiality

10.1 Commitment

We commit to keeping confidential the information you share with us as part of our services.

10.2 Exceptions

This confidentiality obligation does not apply to information that is:

  • Already public
  • Legally obtained from other sources
  • Required to be disclosed by law

Article 11 - Data protection

The processing of personal data is subject to our privacy policy, available here.

Article 12 - Termination

12.1 Termination for breach

In case of serious breach by either party of its obligations, the other party may terminate the contract after formal notice remaining without effect for 30 days.

12.2 Consequences

In case of termination:

  • Services rendered are due
  • Licenses granted remain valid for code already delivered
  • Confidentiality obligations continue

Article 13 - Applicable law

These terms are governed by French law. Any dispute falls under the exclusive jurisdiction of the courts of Gap, unless otherwise required by law.

Article 14 - Modifications

We reserve the right to modify these terms at any time. Modifications take effect upon publication.

Have a question about our terms?

Our team is available to answer all your questions.